Reference

How we handle your legal standing at t1 slot

Your account on t1 slot is protected by our commitment to transparent data practices and secure access.

Account access verified on loginData request options available 24/7Withdrawal records kept transparent
t1 slot How we handle your legal standing at t1 slot
REACH US DIRECTLY

Legal and account support channels

Live Chat Open the chat bubble at the bottom right of any page or your mobile…
Email Support Send account, data or legal questions to [email protected].
Account Settings Navigate to Settings > Legal & Data in your lobby.
HOW WE PROTECT YOU

Data security, cookies and account verification

Account Verification

When you open an account, we verify your identity via mobile number and payment method. This step prevents fraud and keeps your funds secure from unauthorized access.

Data Retention

We keep your account history, deposits and withdrawals on file for up to 7 years per regional record-keeping law. You can request deletion of inactive accounts after 2 years of no login.

Cookie Use

Our site uses cookies to remember your login, store your chip settings and track your session. You can disable cookies in your browser; gameplay will still work, but login will require manual entry each time.

Payment Data

DANA, OVO, GoPay and QRIS credentials are encrypted end-to-end. We never store your full card or wallet ID—only a token for withdrawal verification and fraud detection.

Dispute Resolution

If you believe a transaction is incorrect, open a dispute in Settings > Account History > Report Issue. We investigate and respond with findings within 10 business days.

Data Access Requests

You have the right to download all data we hold on you—account details, deposits, gameplay logs, IP addresses. Submit the request in Settings > Legal & Data; we deliver it within 30 days.

Common legal and account questions

Yes. Go to Settings > Legal & Data and click 'Request My Data'. We compile your account history, deposits, gameplay logs and device details into a downloadable file within 30 days. Email [email protected] if you don't see it arrive.

Your account moves to inactive status within 24 hours. Any balance remaining is held for 180 days; after that, unclaimed funds are forfeited per local law. You can reopen within 30 days; after that, request account reactivation from support.

We keep all withdrawal statements, DANA, OVO, GoPay and QRIS transaction confirmations and dispute logs for up to 7 years. You can download your full withdrawal history from Settings > Account History at any time.

Email our legal team at [email protected] or open a formal dispute in Settings > Legal & Data. We acknowledge receipt within 24 hours and assign a case number for tracking. Responses come within 10 business days.

We do not sell your data. We share account details only with payment processors (DANA, OVO, GoPay, QRIS) to verify withdrawals and with fraud-detection services to protect your account. Full details are in your privacy policy under Settings.

Open Settings > Personal Details. You can update your phone number, email and withdrawal address. Changes take effect immediately. If your identity details need correction, contact [email protected] with proof of your current name or address.

Report it immediately by going to Settings > Account History, selecting the transaction and clicking 'Report Unauthorized'. We freeze the transaction pending review and respond with findings within 10 business days.